FAQ

Yes, confirming your email ID is crucial. It verifies that the email address you provided is valid and belongs to you. Click the activation link sent to your email during registration to complete the confirmation process.

Your email ID is essential for communication regarding account updates, offers, and game-related information. It also allows us to reach you for support and account management. Providing a valid and frequently used email ensures you stay updated with all relevant information.

A valid email ID is mandatory. Use an email address you check regularly to receive important updates, account details, and activation links. Ensure the email ID is active and accessible to avoid missing critical information.

Ensure you are registered and have activated your account by clicking the activation link sent to your email. If you are still unable to log in, verify that you are using the correct username and password. If you have forgotten your login details, follow the password recovery process provided on our website.

Click on the ‘Forgot Password’ link on the login page. Enter your registered email ID, and you will receive an email with instructions to reset your password and regain access to your account.

Email us at support@52cards.in from your registered email ID to request your username. Emails from other addresses will not be entertained for security reasons.

• Real Chips: These are cash chips that require a deposit to your 52cards.in account. They allow you to participate in cash games and play for real money. You must be at least 18 years old to use Real Chips.
• Practice Chips: These are free chips provided when you register on 52cards.in. They allow you to play practice games without any monetary stakes. You start with 10,000 Practice Chips, and can refresh your balance as needed.

No, usernames cannot be changed once created. Choose your username carefully during registration to ensure it is memorable and suits your preferences, as it will be visible to other players.

Avatars are visual representations of your profile in the gaming lobby. You can select an avatar from our gallery or upload your own image. Using an avatar helps personalize your experience and maintain privacy if you choose not to upload a real picture.

To change your password, log in to your account, go to the ‘My Account’ section, and select ‘Change Password.’ A confirmation email will be sent to your registered email address notifying you of the change.

To update your profile details, contact our customer service team at support@52cards.in with your request.

A Nickname is a unique identifier assigned when you play your first game on 52cards.in. It distinguishes you in the gaming lobby.

When you first access the game lobby, a pop-up will prompt you to enter a Nickname. This Nickname will be used in-game to identify you.

Yes, a Nickname is required to participate in games. It helps identify you within the game environment.

Your Username is for logging in, while your Nickname is used in the game lobby. Both serve different purposes and enhance your gaming experience.

This issue may be due to blocked pop-ups in your browser. To resolve it, enable pop-ups and add 52cards.in to your list of trusted sites. Instructions for different browsers:

• Google Chrome: Go to Settings > Privacy and Security > Site Settings > Pop-ups and Redirects. Enable ‘Allowed’ for all sites or add 52cards.in as an exception.
• Mozilla Firefox: Go to Options > Privacy & Security > Permissions > Block Pop-up Windows. Add 52cards.in as an exception.
• Internet Explorer: Go to Tools > Pop-up Blocker Settings. Add 52cards.in to the list of sites allowed to show pop-ups.

Avatars are visual representations of your profile in the gaming lobby. You can select an avatar from our gallery or upload your own image. Using an avatar helps personalize your experience and maintain privacy if you choose not to upload a real picture.